Author Topic: Mibew Messenger is an open-source live support web app written in PHP and MySQL  (Read 1049 times)

0 Members and 1 Guest are viewing this topic.

Software Santa

  • Administrator
  • *****
  • Posts: 4257
  • OS:
  • Mac OS X 10.9 Mac OS X 10.9
  • Browser:
  • Firefox 26.0 Firefox 26.0
Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.



Quote
Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.  Features  Pricing
 
Main features
 
  • Real-time chat (without page refresh)
  • Unlimited operators, chats, and users
  • Unlimited departments (groups of operators)
  • Priority queue of visitors
  • Localized to 10+ languages, unicode support
  • Runs on your server and domain
  • Easy-to-modify source code

Chat button
 
  • Shows online/offline status
  • Ready for email signatures
  • Using different buttons on the same domain
  • “Leave a message” when you are away
  • Department buttons

Chat window
 
  • Optional pre-chat survey
  • Chat window themes (three themes are included)
  • Operator and visitor “Typing Indicator”
  • Operator’s photo in visitors chat
  • Chat transcript emails
  • Sound and visual alerts on new message
  • Enable/disable notification sound
  • Customize chat with your Logo, Name etc.
  • Quickly convert text to hyperlinks in chat
  • Not blocked by pop-up blockers
  • Compatible with mod_security
  • Protection against automated spam (captcha)
  • Auto-reconnect if the internet connection went down

Operator abilites
 
  • Web-based Operator Console
  • Operator is away mode
  • Canned messages for speed and consistency
  • Track where your visitors clicked from to get to your website (refer URL)
  • Chat conversation history with search
  • Linking to previous visits, instant access to previous chats
  • Information about visitor: first message, address, browser, geo-location
  • Notification messages when visitors changes page
  • Reassign/Transfer chat ownership
  • Mark/Highlight nuisance visitors
  • Administrator can view active chats
  • Administrator can take over the chat
  • Daily statistical reports
  • Operator password retrieval

Groups of operators (Departments)
 
  • Assign operator to multiple groups
  • Group canned messages
  • Ability to select group in pre-chat survey
  • Group button with online/offline status

Administration
 
  • Adding and managing canned responses
  • Performance options to control server load
  • Themes preview mode for easy interface customization
  • Enable/disable features like Groups, Malicious Visitors, Survey etc.
  • Updates page with the latest messenger news
  • Localization wizard

Server requirements
 
  • A webserver or web hosting account running on any major Operating System
  • PHP (5.x and above) with MySQL support
  • MySQL 5.0 and above

Supported browsers
 
  • Microsoft Internet Explorer 5.0+
  • Mozilla Firefox 1.0+
  • Mozilla 1.4, 1.7
  • Opera 7.0+
  • Safari 1.2.5+
  • Netscape 6.0+
  • Google Chrome 0.2.149.29+
  • iPhone 1.1.4+

http://sourceforge.net/projects/webim/

http://mibew.org/