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Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website. Features Pricing Open-source code, free of chargeApache License 2.0 Main features Real-time chat (without page refresh)Unlimited operators, chats, and usersUnlimited departments (groups of operators)Priority queue of visitorsLocalized to 10+ languages, unicode supportRuns on your server and domainEasy-to-modify source code Chat button Shows online/offline statusReady for email signaturesUsing different buttons on the same domain“Leave a message” when you are awayDepartment buttons Chat window Optional pre-chat surveyChat window themes (three themes are included)Operator and visitor “Typing Indicator”Operator’s photo in visitors chatChat transcript emailsSound and visual alerts on new messageEnable/disable notification soundCustomize chat with your Logo, Name etc.Quickly convert text to hyperlinks in chatNot blocked by pop-up blockersCompatible with mod_securityProtection against automated spam (captcha)Auto-reconnect if the internet connection went down Operator abilites Web-based Operator ConsoleOperator is away modeCanned messages for speed and consistencyTrack where your visitors clicked from to get to your website (refer URL)Chat conversation history with searchLinking to previous visits, instant access to previous chatsInformation about visitor: first message, address, browser, geo-locationNotification messages when visitors changes pageReassign/Transfer chat ownershipMark/Highlight nuisance visitorsAdministrator can view active chatsAdministrator can take over the chatDaily statistical reportsOperator password retrieval Groups of operators (Departments) Assign operator to multiple groupsGroup canned messagesAbility to select group in pre-chat surveyGroup button with online/offline status Administration Adding and managing canned responsesPerformance options to control server loadThemes preview mode for easy interface customizationEnable/disable features like Groups, Malicious Visitors, Survey etc.Updates page with the latest messenger newsLocalization wizard Server requirements A webserver or web hosting account running on any major Operating SystemPHP (5.x and above) with MySQL supportMySQL 5.0 and above Supported browsers Microsoft Internet Explorer 5.0+Mozilla Firefox 1.0+Mozilla 1.4, 1.7Opera 7.0+Safari 1.2.5+Netscape 6.0+Google Chrome 0.2.149.29+iPhone 1.1.4+
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