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Frequently Asked QuestionsFor Buyers1. What is Fabbly.com?Fabbly.com is a 3D printing marketplace and community. We enable anyone to create, buy, and sell digital 3D print files.2. What is 3d printing?3D printing refers to any of the various processes for printing a three-dimensional object. Primarily additive processes are used, in which successive layers of material are built up layer by layer in the material of your choosing under computer control. The most popular process is selective laser sintering. Objects can be of almost any shape or geometry, and are produced from a 3D model. A 3D printer is a type of industrial robot which can print out 3D models.3. What is a 3d print file?A 3D print file is a digital file which contains all information of a 3D model so it can be created by a 3D printer. A widely popular file format for 3D printers is the .STL format. STL file format is simple and easy to output. Consequently, many 3D design softwares can output the STL file format.4. What is delivered? Physical objects or digital files?On Fabbly.com you can buy & sell digital print files only. Files are delivered by download.5. Who designs these items?All Fabbly.com items are designed by our community members.6. Who sells these items?Fabbly.com acts as a venue to allow users who comply with Fabbly.com´s policies to offer, sell and buy 3d print files. Fabbly.com is not directly involved in the transaction between buyers and sellers.7. Which payment options can I use?PayPal. Orders may be paid for via PayPal as long as PayPal is available in your country. Please check PayPal.com to see where it is available. You may pay via PayPal in either USD or EUR, depending on the destination country of your order. Please refer to PayPal.com for payment limits, countries that accept PayPal, disputes, and other terms.8. What happens after I place an order?After the checkout process via PayPal you will be redirected to download your 3D printer files. Usually the seller will provide a .Zip file which contains .stl file(s) and a textfile with instructions. If you are unsure of what the seller is delivering please contact the seller prior to buying.9. How does Fabbly.com process refunds?Due to the nature of 3d print files (non-tangible digital goods), sellers are not required to accept “returns” of their digital product. If a buyer would like to request cancellation, the buyer should ask the seller via Fabbly.com conversations.Sellers may accept returns, but in most cases are not required to do so unless they state they do in their shop policies or are required by local laws. Buyers should read sellers' shop policies carefully and contact sellers before shipping a return.